Visibility
The appliance display shows TDS performance and current filter-life status.
Service, filters and warranty · Malaysia
Velta filters, warranty and service.
This page brings TDS performance, filter life, replacement cartridges and local Velta support together.
No guesswork
Your purifier tells you what comes next.
The display shows current performance and filter life, making each replacement point clear.
Timing
The appliance reminder works alongside the stated time or capacity for each cartridge.
Replacement
Each cartridge is due when prompted or when its stated interval is reached.
Local support
Velta Malaysia supplies the correct filter and local product support.
The physical filters
The RO membrane is a replaceable part of the appliance.
Each Velta core purifier tracks its own cartridges and prompts you when replacement is due.
HydroSpark+
One 4-in-1 composite RO cartridge
Device prompt · 4,000 L / 24 months
HydroForm+
PAC composite + RO and ACF composite
PAC ~6 months · RO + ACF 1 year
HydroView+
CF composite + RO membrane cartridge
CF 12 months · RO 24 months
The appliance prompt or stated capacity/time interval applies, whichever comes first.
Filter schedules
Know what to replace, and when.
Each model has its own filters, replacement dates or cleaning schedule.
Sparkling water purifier
HydroSpark+
Replace when prompted by the appliance, or at 4,000 L / 24 months, whichever comes first.
Leave room to change the filter and CO₂ cylinder and to remove the waste tank and drip tray.
View HydroSpark+ service details →Hot and cold water purifier
HydroForm+
Replace at the device prompt or the capacity/time reference: PAC at 2,100 L / approximately 6 months; RO + ACF at 3,000 L / one year.
The water inlet, drain, power, ventilation and front filter panel need to remain accessible.
View HydroForm+ service details →Under-sink water purifier
HydroView+
Replace at the device prompt or schedule: CF at 4,000 L / 12 months and RO at 8,000 L / 24 months.
The cabinet needs enough room for the purifier, pipework and vertical cartridge access.
View HydroView+ service details →Hydrogen water machine
Hhuhu Hydrogen Milker
No replacement filter; clean the tank every two weeks and use compatible purified, distilled or RO source water.
The rear tank needs room for removal, cleaning, drying and reseating.
View Hhuhu service details →Hot and cold water purifier
HydroFirst+
Follow the separate PCB and RO replacement indicators, or replace by 3,600 L / 12 months, whichever comes first.
Its 5 L plug-and-fill source tank, purified-water pitcher and reject-water section need regular filling, emptying and cleaning as directed.
View HydroFirst+ details →Replacement filters
Find the filter for your Velta.
Choose your model, then contact Velta Malaysia for the matching genuine cartridge, current price and availability.
Replacement filter
HydroSpark+ 4-in-1 Composite RO Filter
- Malaysia price
- Confirm with Velta
Replacement filter set
HydroForm+ PAC + RO/ACF Filter Set
- RRP
- RM238
Replacement filter
HydroFirst+ Integrated 4-stage RO Filter
- Replacement guide
- Up to 3,600 L / 12 months
Replacement filter
HydroView+ Composite Filter Set
- Malaysia price
- Confirm with Velta
Live filter-life meter
Your Velta tells you when the filter is due.
Every Velta water purifier displays live filter life based on actual usage, so replacement is guided by the appliance rather than guessed from a fixed calendar.
Check the live meter
The display shows the remaining life of each filter, giving you a clear view of its current usage.
Replace when prompted
Change the filter when the appliance says it is due, or when its stated capacity or maximum time limit is reached—whichever comes first.
Reset after replacement
After the genuine cartridge is fitted, reset its filter-life meter so tracking starts correctly for the new filter.
Warranty
Official warranty coverage and Malaysian support.
Coverage begins from the purchase date shown on the receipt or online order. The current Malaysia warranty policy defines product periods, coverage, exclusions and the claim process.
Register the appliance
Keep the serial number and proof of purchase. Purchases must be through Velta or an authorised partner for coverage.
Read the warranty policy
Find the current coverage, exclusions, conditions and Malaysian claim process.
Read the warranty policy →Request support
Help us see what is happening.
Send the model, serial number and a clear photo or video of the appliance and issue. The more we can see, the faster we can help.
- 01Product name and serial number
- 02Purchase or installation date
- 03A full photo of the placement
- 04A close photo or video of the issue
- 05Any error code or unusual sound
- 06The last filter change or cleaning date
Owner support
Need help with a Velta appliance?
Send us the model, serial number and a clear description. The Malaysia team will help identify the right next step.